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The check-in time begins at 2.00 p.m. and ends at midday the following day. 

Individual reservations are made and confirmed by sending an email or a fax with a written reservation confirmation along with a credit card number with an expiry date.

The Hotel reserves the right to charge Guests with the amount of a full night’s accommodation in the event of failure to meet the above conditions or a nonarrival.

Reservation and cancellation conditions for more than 5 guest rooms are arranged on an individual basis.

For children under 14 years of age an extra bed can be provided in deluxe double rooms and suites. The Hotel provides a playpen by prior appointment. At-a-charge child care can be arranged, also by prior appointment.

The Hotel accepts pet animals at extra charge.
Animals are not allowed in the Hotel Pod Różą Restaurant and the Amarone Restaurant.

Luxury car transport to any destination can be arranged at a charge.